How our chapter at Arizona State transformed their new member experience for the better

Written by: Brendon Albert (Temple University, ‘13)

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Phi Kappa Theta’s new member education is the cornerstone for any successful chapter. This past fall, Connor Leary, a sophomore education major from the Arizona Alpha Zeta Chapter at Arizona State University, was tasked with reconstructing the chapter’s new member education plan. With the chapter’s Performance Coach, Leary got to work, ensuring that new member experiences could be a potential model for other chapters and ensure it was sustainable and repeatable year after year. 

First, Leary made sure to update the chapter’s new member program to reflect CDC, University, and local guidelines to keep members safe during the COVID pandemic. Connor worked not just to update the chapter’s new member program but to ensure that the brothers utilize Phi Kappa Theta’s new e-learning modules. The modules, released last year, provide a unique curriculum designed to help members pursue the Five Areas of Development with greater clarity and purpose. The interactive content is mobile-friendly and includes downloadable workbooks for convenient reading and note-taking.

While adopting the Fraternity's latest curriculum, the chapter leadership was able to identify ways to incorporate some of their own ideas. Arizona Alpha Zeta’s new member program is not merely a generic lecture format; fostering leaders and new ideas are at the core of their new member experience. These two elements combine in a new initiative within the new member program. “Shark Tank” is a unique member experience where the new members are broken up into teams, tasked with developing an engagement opportunity for the whole chapter (for example, a philanthropic fundraising event or brotherhood retreat), and pitch their plans. When all teams have presented their pitches, each brother votes on which idea the group should execute. 

I’m most excited about the new “Shark Tank” method of choosing pitches that our new members develop. I think it will lead to better and more creative ideas our brothers can engage in every year.
— Connor Leary, New Member Educator (Arizona State University, '23)

Connor also received some inspiration thanks to the Washington Alpha Delta Chapter at Washington State University. Without hesitation, WA Alpha Delta shared their new member education plan with Connor. He soon discovered details that could improve AZ Alpha Zeta’s internal communication processes and camaraderie among new members. What jumped out to him was WA Alpha Delta's use of Member Evaluation Boards (MEBs), to which Leary applied small tweaks to fit his own chapter’s needs. MEBs are essentially evaluation meetings that serve as a welcoming and beneficial opportunity for each new member to privately express their thoughts and opinions on the new member education process in a secure, positive, and inclusive environment with chapter leaders. 

I think it’s great to see AZ Alpha Zeta review our new member program to brainstorm. It just goes to show how we as brothers can rely on others outside of our own chapter to improve our programs…
— Lane Harlan, Chapter President (Washington State University, ’23)

Together with the Chapter Performance Coach, Leary built a new member experience whose foundation is grounded in personal development and enhanced engagement with Phi Kappa Theta brothers. A critical aspect of this collaborative effort was constructive criticism. Being open to feedback, listening intently, asking important questions, and doing so with an open mind helped Connor put aside societal expectations of what joining a fraternity looks like and approach the new member experience through a Phi Kappa Theta mindset. Arizona Alpha Zeta is proud of its revised new member education program tailored to meet the chapter's needs.